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Policy

Refund & Returns

Customer satisfaction is important to us. Due to Australian food safety regulations:

  • Fresh, frozen and perishable foods cannot be returned unless supplied incorrectly or damaged.
  • Dry goods may be returned within 7 days if unopened and in original condition.
  • Incorrect orders will be replaced or refunded.
  • Damaged products should be reported within 24 hours with photographs.
  • Refunds are processed using the original payment method.

Questions about an order? Reach us at sales@afrimartfoods.com.au or on 0406 825 530.